Support
Need help with HandNote? Check the FAQ below or contact us directly.
Frequently Asked Questions
What languages are supported?
The current handwriting recognizer supports text written with the Latin alphabet, including languages such as English, Spanish, French, German, Italian, and Portuguese. Chinese, Japanese, Korean, and other writing systems are not supported in this version.
How accurate is it for messy handwriting?
HandNote recognizes the page on your device, then lets you correct the result. Messy, faint, angled, or tightly spaced handwriting may be read incorrectly, so important details should always be checked against the original page.
What export formats are available?
Copying, saving, reopening, and sharing corrected text are free. HandNote Premium adds shareable Markdown and plain-text files. PDF export is not included.
Does it handle diagrams or drawings?
No. HandNote is designed for one page of handwritten text. Drawings, diagrams, tables, and the original page image are not preserved in exported files.
Is there a daily limit for scans?
HandNote does not advertise a fixed daily scan allowance. Reasonable service-protection limits may apply if automated or abusive traffic is detected.
Can I get a refund?
Refunds are handled by Apple. Go to Settings > Apple ID > Purchase History on your device, or contact Apple Support directly.
Still need help?
Send us an email and we'll get back to you as soon as possible.
support@skybringup.com